MGMT 3705 - Continuous Improvement/Problem Solving

3 credit hours

Prerequisites: Admission to Jones College of Business; junior standing. Applies Baldrige Performance Excellence criteria and Lean Six Sigma DMAIC (define, measure, analyze, improve, and control) methodology to business process improvements. Examines how continuous improvement projects follow a structured sequence using DMAIC. Emphasis on established critical thinking models to drive continuous improvement and guide specific problem-solving efforts.

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