SOC 3770 - Organizational Conflict, Negotiation, and Dispute Resolution

3 credit hours

Prerequisite: SOC 1010. Analysis of multiple approaches to assessing conflict at individual, group, and organizational levels; review of multiple negotiation processes and skills associated with successful negotiating strategies and tactics. Consideration of alternative dispute resolution domains, including mediation and arbitration. Emphasis on organizationally based conflict and skill building through exercises wherein students master analysis of conflict, practice negotiating contracts, and engage in mock mediation and arbitration activities using case study materials.

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